Vis Seafoods guarantees that the products you receive are the best in flavor & quality. If for any reason you are unsatisfied with your order please notify us within 24 hours of delivery.

Depending on the circumstance we will either replace your product, offer a credit or issue a refund. For refund – all unopened product must be repacked and sealed in the original packaging.

Please call our store at 1-888-647-FISH (3474) to have a call tag issued for product returns

We abide by Fedex Shipping rules and cannot reimburse shipping charges due to weather, incorrect addresses (zipcodes, apartment numbers, etc), or stolen shipments. Please make sure all information is complete and accurate and inform recipient of delivery to avoid complications. Thank you.